IT Engineer (Ops & Infra Expert)

At a glance

The world is changing rapidly and our role is changing with it. We are committed to a sustainable, stable and secure financial system. Detecting financial crime is therefore on top of our agenda. Are you a testing, ops/infra expert and enthusiastic person who inspires others to create innovative solutions for the Detecting Financial Crime (DFC) Grid? Then we need your help, in making ABN AMRO a future proof bank in a digital age! To strengthen the Client Acceptance delivery team (VD CA), we are looking for an enthusiastic, self-starting IT Engineer with a focus on OPS/Infra and proven track record to support our KYC processes. Implementing and improving Fenergo as target-state tooling for KYC helps the bank to be compliant with KYC rules and regulations, but also to harmonise processes, rationalise our IT landscape, improve data quality, and generate relevant and reliable reporting. Overall, we contribute to preventing financial crime and with it, be trustworthy as a bank for our clients and society in general.

Your job

As IT Engineer, you are part of the Client Acceptance team, one of the DevOps teams within the DFC grid. The team develops and maintains the Fenergo application within the bank, enabling and supporting the organization to carry out the KYC processes. As an IT Engineer with a focus on OPS you have a clear vision on what keeps this application running in a fast-changing environment. Where can you help users? How fast can we solve their issues? What is your idea on what and how to improve – in the application, but also within the team and how we work?
We work for all business lines and subsidiaries. Therefore, you collaborate with stakeholders cross-business line and cross-grid, and including second line parties.

Your Roles and Responsibilities include:

you will work as a dev-ops team member in a scrum team having Ops and Infra chapter. you will work within the team on refining, analyzing, designing, developing, testing, maintaining and realizing good quality and future proof IT solutions.
You will be Working in a Dev-ops team and capable of handling incidents/problems of the application.
You will be able to enhance/configure the application as per the user's expectation.
Educating yourself and others with the right technical capabilities and the latest developments in Testing, Ops & Infra.
co-ordination among all other chapter members within the team to make the application sustainable.
Good analytical skill to solve the critical production issues with your expert technical skills.
Actively participating in knowledge gaining and sharing by joining triangles, circles, communities and events.
Comply and advocate the Agile, DevOps mindset.

Working environment

At ABN AMRO, we want to be a personal bank in a digital age. That strategy is also brought to life through how we work ourselves. We therefore want hybrid working to become the norm in our organisation. Working within DFC means working at an organizational unit that is in full development and has grown strongly in the past year. In addition to your daily work, things such as (personal) development, vitality, inspiration, pleasure and involvement are important. All this contributes to the fact that we can continue to build a successful organization together with you. We expressly expect you to set an example for the team. Stimulating and enthusing your team members is part of this.

We are a diverse team with team members of different ages, from different countries and from different backgrounds. The language of instruction is generally English. We organize ourselves in an agile / scrum way. We are a full-fledged DevOps team. A team that takes full responsibility for every step in the development and maintenance process of our IT systems; from requirements management to software maintenance. We strive to automate our processes as much as possible and to constantly look for opportunities to improve our systems and work, while we have fun. As Ops/Infra expert, you will work in a fast paced and accessible environment. We love to share knowledge and to challenge each other.

Your profile

You are part of a DevOps team so Development and Ops activities will go hand in hand
Work in a Scrum / Agile environment
Keeping the application running is your number 1 priority
High-quality incident management is key
Having good experience in handling database(SQL server) issues
Having basic knowledge of Azure SQL database and other azure services
Be an inspiration to the team, share your knowledge and offer guidance on the tooling
Closely cooperate with end-users
Collaborate with the team on automation initiatives
Set up the Monitoring of the application
Good in communication and proactive in the work

Your qualifications

Total IT experience at least 4 years
Application Development and Maintenance (3yr+)
Java, HTML, CSS, JavaScript and SQL DB Experience with (Azure) Infra
Experience in handling application's Ops &Infra issues
Experience with Azure CICD pipelines
Experience with SQL database/Data-model/Queries
Excellent analytical and problem-solving capabilities
Experience with Agile and DevOps way of working
Experience with ServiceNow is a plus
Creative mind
Good interpersonal communications: Presenting solutions, coaching and helping team members

Certifications

Microsoft Azure certifications will be a plus. AZ900 is must.

We are offering

We want you to help us to further shape how we support our employees and deliver best value to our clients. We like to learn from your experiences and try to fit in the best practices that you learned. We offer you the opportunity to work in a multi-disciplinary and international team where there is room for growth within and outside your expertise, depending on your ambitions and drive.

Furthermore:

The gross monthly salary (Eur 4.213 - 6.014) displayed above is based on a 36-hour work week, including vacation pay and benefit budget. A 40-hour work week is also possible.
The Benefit Budget is 11% of your salary. The Benefit Budget allows you to acquire additional employment benefits. If you make no purchases or reservations in the Benefit Shop in a given month, you are paid one twelfth of your Benefit Budget that month.
Five weeks of vacation per year. You have the option to purchase an additional four weeks per year.
Personal development Budget of € 1,000 per year, which you can accumulate up to € 3,000.
Possibility to work from home (in consultation with your team).
An annual public transport pass with free public transportation throughout the Netherlands.
An excellent pension scheme.

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.